At a glance
- Client: Provincial Government of Pangasinan, GUICONSULTA program.
- Role: Exakt Medical was the province's YAKAP (Konsulta) EMR provider under a Memorandum of Agreement signed September 19, 2024 (Provincial Government of Pangasinan).
- Result: from about 30,000 to more than 1.4 million enrollees by May 2025, about 35% of all Konsulta enrollees nationwide by July 2025.
The challenge: a province-wide promise
Pangasinan set out to do what the Universal Health Care Act asks of every LGU: bring every resident into primary care. GUICONSULTA aimed to enroll every Pangasinense in PhilHealth Konsulta, now YAKAP, and serve them through a network of accredited facilities in all 48 towns and cities.
When the program started, about 30,000 residents were enrolled. Reaching a population of millions meant registering people at a pace few LGU programs had attempted, recording each first patient encounter correctly, and filing claims with PhilHealth across dozens of facilities without a backlog of returned claims.
What Exakt Medical did
On September 19, 2024, the province signed a Memorandum of Agreement naming Exakt Medical as the EMR provider for GUICONSULTA. From then on, our PhilHealth-certified YAKAP EMR was the system of record for the program.
Registration at scale
Every registration was recorded in our EMR, with real-time PhilHealth membership verification to keep records clean from the start.
First patient encounters
Encounters were captured in the EMR across the provincial network, reaching more than 600,000 by June 2025 per PhilHealth.
PhilHealth claims
The EMR prepared and submitted the province's YAKAP claims to PhilHealth throughout the program.
One provincial view
Data from 81 accredited facilities in 48 towns and cities, consistent enough to report at a scale of over a million members.
The results
About 30,000 Konsulta enrollees in the province.
Province signs Memorandum of Agreement with Exakt Medical as GUICONSULTA's EMR provider.
More than 1.4 million enrollees, as reported by the Provincial Government of Pangasinan.
More than 600,000 first patient encounters, as reported by PhilHealth.
Pangasinan accounts for about 35% of all Konsulta enrollees nationwide, as reported by the province.
A model for the country
PhilHealth's Region 1 office said its head office was studying the "Pangasinan Business Model" for possible national policy, and Quezon City moved to adopt the same approach.
What other LGUs can take from Pangasinan
- Make registration the first job. Coverage grows when teams go to barangays, not when residents are left to walk in.
- Capture clean data once. Verifying membership at registration is what keeps claims from bouncing back later.
- Run one system across the network. A single certified EMR gives the provincial health office one view of every facility.
- Pick a partner that stays. At this scale the EMR provider has to work alongside the health office for the whole program.
With eKonsulta ending on December 31, 2026, many LGUs are choosing a certified EMR now. See our eKonsulta migration guide or how YAKAP registration works.
Pangasinan GUICONSULTA FAQ
Which EMR does Pangasinan use for GUICONSULTA?
The Province of Pangasinan signed a Memorandum of Agreement on September 19, 2024 naming Exakt Medical Services Corporation as the EMR provider for its GUICONSULTA program. Exakt Medical's PhilHealth-certified YAKAP EMR recorded registrations and patient encounters and submitted the province's claims to PhilHealth.
What is GUICONSULTA?
GUICONSULTA is the Province of Pangasinan's program to enroll every Pangasinense in PhilHealth Konsulta, now YAKAP, and deliver primary care through a provincial network of accredited facilities across its 48 towns and cities.
How many people enrolled in Pangasinan's GUICONSULTA program?
The Provincial Government of Pangasinan reported more than 1.4 million Konsulta enrollees by May 2025, up from about 30,000 at launch, and about 35% of all Konsulta enrollees nationwide as of July 2025. PhilHealth reported more than 600,000 first patient encounters as of June 2025.
Can other provinces replicate the Pangasinan model?
Yes. PhilHealth's Region 1 office said its head office was studying the Pangasinan Business Model for possible national policy, and Quezon City moved to adopt the same approach. Exakt Medical can bring the same EMR, registration support and claims processing to other LGUs' own programs.
Sources: Provincial Government of Pangasinan, partnership announcement (September 2024) and program updates (May–July 2025); Philippine News Agency (September 2024); Sunday Punch (March 2025). Figures as publicly reported by the province and PhilHealth. Published with the courtesy approval of the Provincial Government of Pangasinan.